DO Ideas 2

Access denied

Help i keep getting access denied when i use my root password and ive tried almost everything in my power to remove this message

  • Elias
  • Sep 11 2018
  • Will not implement
  • Sep 11, 2018

    Admin Response

    Hi, The best way to get help is to open a support ticket directly in the control panel. Our support team is available to help 24/7. If you simply want to reset the root passowrd for your Droplet, you can also do that right in the control panel by navigating to the "Access" tab for your Droplet. From there you can press the button to reset the password. See: Again, if you're still having trouble, please reach out to our support team so they can help. Thanks!
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  • Elias commented
    September 11, 2018 16:10

    Please help!!