DO Ideas 2

add faq: what is a droplet?

1. you said in your blog post three weeks ago that this faq was needed, but somehow hasn't made it to the top of anyone's user story list. :-)

I can only assume that a droplet is one cloud server.

2. where are your hourly rates posted, so I can see what I would be charged for firing up a more souped up droplet and running some performance tests on it?

3. everything sounds good, i'm likely to give it a try soon.

4. ps. i came to the site via a text add on google for the tryit subdomain ("Try a live HTML5 Server We Aren't Kidding"), but that gave me the totally wrong impression... didn't realize from that what you were selling, looked like newspeak for some sort of chromebook-like linux cloud interface for non-chromebooks, instead of cloud hosting for linux servers.

  • bitfool
  • Sep 11 2018
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  • Moisey Uretsky commented
    September 11, 2018 20:05

    We've updated the FAQ and all of the pricing pages to include both the monthly and hourly pricing to make it easier for users to see the costs.

    This week we are updating the underlying base images and pushing them out as well and creating clear separations for Server and Virtual Desktop distros.

  • Moisey Uretsky commented
    September 11, 2018 20:05

    We've updated the FAQ and will continue to add new questions as we receive them from users.

    In regards to pricing we are working a redesign that will display both prices, monthly and hourly, to make it easier for users to calculate their costs.

  • volomike commented
    September 11, 2018 20:05

    I have a problem. The hosting is confusing. Let's say I want to pay no more than $80/month for the 4GB memory plan. But then there's this "droplets" thing. I have no idea what the heck a droplet is. Then there's this hourly versus monthly. Look, all I want to spend per month, maximum, is $80. No hidden fees. No hidden charges. But the website confuses me and gives me the impression that I'll spend $80/month + some unknown hourly fee for something called droplets.

    My attention span moves on at that point, looking at other hosting providers.

    Just thought you should know.

  • Moisey Uretsky commented
    September 11, 2018 20:05

    Thanks for the feedback!

    1. We've been busy working on product updates but the FAQ update is on the sprint this week, the new one will be up on Friday.

    2. We've heard feedback that some people like to see monthly prices, others hourly, the only thing we can gather from that, is that we should display both. It's just a matter of not making the design to cluttered in the process.

    3. Great to hear!

    4. The tryit page was something we discussed and decided to just throw up and see what people thought. You can launch a droplet running Xwindows and have a virtual desktop yourself. Whether its practical for everyone I can't say. It was something that was easier for us to test and see if people found it interesting enough to then find out more about Digital Ocean. While I agree something related to cloud hosting for linux servers is more direct, you did "tryit" and found the service relevant after gathering more info. ;)

    We figured people would either love it or hate it and we were willing to test it out and see, per #LeanStartup.