DO Ideas 2

Problems...

i have problems with HTML5 ..i cant enter the console...i tried already with Opera,mozilla Firefox and Chrome..nothing works..

  • Anonymous
  • Sep 11 2018
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  • Moisey Uretsky commented
    September 11, 2018 19:54

    We've deployed a number of fixes to the HTML5 Console which should finally resolve the issue that FireFox users had with the SSL cert.

    We've also made many updates to the mapping servers which are responsible for opening and closing the console connections so overall it should be much improved.

    If any customers are still experiencing any issues with console please open a ticket so we can troubleshoot it directly with you.

    Thanks!

  • Moisey Uretsky commented
    September 11, 2018 19:54

    We've deployed a large update to the console access and it should work for the majority of customers.

  • Moisey Uretsky commented
    September 11, 2018 19:54

    Hi William,

    Please open a support ticket so we can trouble shoot it with you and determine if there's an issue with opening and closing the KVM connectivity or if its a front-end issue presenting it in the control panel.

  • William Hammond commented
    September 11, 2018 19:54

    HTML5 Console doesn't seem to work at all for me. Neither in Firefox nor Chrome

  • Moisey Uretsky commented
    September 11, 2018 19:54

    Hi Amit,

    If you can open up a support ticket in the control panel we can work with you in depth to get this resolved until the new v3 control panel enters public beta.

    Thanks,
    Moisey

  • Amit Rane commented
    September 11, 2018 19:54

    I have tried all BROWSERS nothing works at all...

  • Moisey Uretsky commented
    September 11, 2018 19:54

    There are some issues for a few users accessing the HTML5 console we are working on a new v3 of the control panel that will resolve that for everyone.

    Thanks