DO Ideas 2

List snapshot/backup pricing on the web page

You list that your service offers both snapshots and backup images. However, the website doesn't offer pricing information on this. Are they free? Are they limited? If they're free, note that. Ambiguity is terrible for getting people to make a decision. If there are limits, it would be nice to know about them.

  • Sean
  • Sep 11 2018
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  • MooK commented
    September 11, 2018 19:08

    Because snapshots and backups now have a cost, it's imperative that before buttons can be clicked in the administrative panel, that pricing information be available, in clear, easy to read text.

  • Ed commented
    September 11, 2018 19:08

    Well no one will be looking at a blog post for backup pricing information. This should be stated somewhere on the website. Preferably on the Pricing Page. The sames goes to other add on if you have them planned, like Load Balancer and CPanel... etc. If you make a pricing adjustment or new option please have it on the web page.

  • Moisey Uretsky commented
    September 11, 2018 19:08

    We've written a blog post detailing everything thats planned for snapshots and backups:

    https://www.digitalocean.com/blog_posts/snapshot-and-backup-roadmap

  • deakster commented
    September 11, 2018 19:08

    Details about how backups work would be great too. When are they run, and how frequently? Does it effect the server? Does the server go offline while a backup is made?

  • Moisey Uretsky commented
    September 11, 2018 19:08

    Technically you could but you would be managing that yourself by setting up some rsyncs to the other servers to pull content from and separately do any DB dumps.

    But the storage inside of the VM is separate from backend storage for snapshots and backups.

  • Olaf Lederer commented
    September 11, 2018 19:08

    I was wondering too...
    Would be great if people could use 50% of their storage (or whatever) for the backup.
    My current VPS is 30GB and I'm using maybe 5GB for the server and it would be strange if I need to pay for more storage :)

  • Kenn Ejima commented
    September 11, 2018 19:08

    +1 to "some of the industries lowest". :)

  • Moisey Uretsky commented
    September 11, 2018 19:08

    Thanks for bringing this to our attention, currently they are both free but we will be adding pricing in the future.

    The price will be in line with our fees for virtual servers and bandwidth which are some of the industries lowest and we will be looking to do the same for snapshots and backups.

    We should have this announced soon.

  • Richard Reiner commented
    September 11, 2018 19:08

    Yes, please! Since no pricing is indicated I am guessing that they are free, but doubt is bad for business. If you plan to charge for these in the future, please tell us that now as well so we can plan our use of these features accordingly.