DO Ideas 2

give a little more info in the return email once a droplet has been created.

I had no idea what to do with an IP, name, and password. The first things I tried were a VNC (screen sharing) connection using standard OS X (which didn't work), then tried FTP (didn't work), then tried going to my IP address in a browser and checking for some sort of cpanel (didn't work).

After finally trying SSH in Terminal, then using SCP, finally realized that I could also connect via SFTP to transfer my files. Took me 30 minutes to figure this all out, but now I'm good.

Suggest "use these settings for SSH, SFTP, [whatever else] to connect to your droplet" in the email to at least guide somebody who's never set up a VPS before. Thanks!

  • Chris Bishop
  • Sep 11 2018
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  • Moisey Uretsky commented
    September 11, 2018 19:02

    Hi Chris,

    We provide root access to linux virtual servers and by default very little comes installed on them because customers then do what they like with them.

    You really dont want to FTP in as root because if there is a security vulnerability on the ftpd server that can then be exploited to break out as root on the target system.

    The VNC console we provide is converted to websockets to be used through the control panel directly so attempting to use standard VNC clients will not work unless they support connecting on a web sockets stream.

    Thanks,
    Moisey