DO Ideas 2

Issues with New Droplets

So I recently ran into an issue where the droplet created did not match the size requested. I submitted a ticket and got the reasoning. Currently if for some reason the server requested can't be built it defaults to a 20GB machine. Since we currently can't resize the disk this is a problem.

First, if you can't provision the correct machine the best response is to fail the build and let us know. I had no idea from the admin panel that there was any issue. My droplet showed its requested size. Only by hopping on the server and running df did we see the issue. You can waste our time or lead us to serious problems down the road if we're not aware. Failing the provisioning process is obvious and requires us to try again. BTW, requesting a new server was the suggested solution.

Until you have the ability to resize the disks on a server, please do not default to something other than we requested.

  • Marty Haught
  • Sep 11 2018
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  • Moisey Uretsky commented
    September 11, 2018 18:39

    Hi Marty,

    Thanks for highlighting this issue Marty - this was actually a carry over from when we initially launched where the scheduler would make a best case effort to launch a VM and would default to the smallest size disk if for any reason the larger sizes were unavailable.

    However, as in your case this caused confusion for customers and it hasn't happened in a long time so the edge case was left in.

    We are removing it now so it shouldn't reoccur in the future.

    Thanks