Just tried to get support my server n was refer'd to other members for support so i suggest if you rely on your customers for support than give us a cutback for doing so
If anyone has any issues with support, the control panel, API, or anything else please email me directly =]
Having an unmanages vps means support don't have to help you if its not a problem with their service.... You get an operating system to do whatever you want with... If you don't like it, pay more for what you want elsewhere.
Send me an email firstname.lastname@example.org - about the specific issue.
Our service is unmanaged so we do not really dive into applications that you host on the server but would like to hear more feedback from you.
You won't be notified about changes to this idea.