DO Ideas 2

More Reliable Daily Backups

When I first signed up for DigitalOcean, Daily Backups were advertised, yet as of the past few months I've noticed the backups miss the daily run and instead run every other day, every 3-4 days, or every 5-6 days which leaves a huge gap. Since we have constantly changing data, the sometimes weekly backups is a cause for concern since quite a bit can change in that period of time, especially for those that use our servers for development.

Are there plans to solidify daily backups?

  • Jonathan Tittle
  • Sep 11 2018
  • Shipped
  • Sep 11, 2018

    Admin Response

    Hello everyone! Two months ago we introduced changes to our backup system. You can read more in our community tutorial that covers the changes we made and why - https://www.digitalocean.com/community/tutorials/understanding-digitalocean-droplet-backups.
  • Attach files
  • James Ryan commented
    September 11, 2018 18:35

    If you're looking at a way to do daily backups I found snapshooter.io as Digital Ocean still doesn't offer daily backups.

  • Niels van Aken commented
    September 11, 2018 18:35

    Since this idea seems to be marked as "Completed", I just dedicated 3 votes to this smaller and newer idea located at:

    https://digitalocean.uservoice.com/forums/136585-digitalocean/suggestions/15211212-backups-daily-instead-of-weekly

    Still no daily backups, not sure why this idea has been marked as completed?

  • Gecko Designs commented
    September 11, 2018 18:35

    Weekly backups are really killing us! We need to have automatic nightly backups ASAP.

  • Locutius commented
    September 11, 2018 18:35

    DigitalOcean has really dropped the ball on backups. Despite the reply from Moisey Uretsky in this thread, I just received an e-mail from DigitalOcean saying that backups will now be weekly. This is a huge disappointment. The backup solution was actually better when it was free; at least we were getting backups every few days. If you look at other reputable providers, they all offer daily backups because its the only solution that makes sense.

  • Thibaut Ninove commented
    September 11, 2018 18:35

    I enabled the backup feature on my droplet but I clearly see that backups occur every 4 days only. As is, it's not something I can rely on. I have Duplicity running daily with a cron but it's not as convenient as DO's backup solution when you need a complete system restore. Backups are so important, please do something about that.

  • Nathan Lenkowski commented
    September 11, 2018 18:35

    I've just setup a production server for deploying a custom application and was pretty dismayed to see backups running every 3-4 days on the server... any word on increasing the frequency, especially since the backups are a paid addition? If not there should probably be some verbiage somewhere indicating the backup frequency is not daily, which is what I'd assumed.

  • Liceo Aristofane commented
    September 11, 2018 18:35

    When we bought the package we assumed backups were daily. Instead, backups "once a while, when I feel I am in the mood". Now that's hilarious.

  • Stefan commented
    September 11, 2018 18:35

    Daily backups are mandatory on the long run. Please don't ignore this request.

  • James Greig commented
    September 11, 2018 18:35

    Any update on this?

    *Almost* comical :)

  • Rick Schmitty commented
    September 11, 2018 18:35

    Any updates on this?

  • James Harrington commented
    September 11, 2018 18:35

    I am wondering what the latest is here. my backups seems to have to fallen to every 5-6 days which is just not acceptable considering I am paying for backups

  • Anonymous commented
    September 11, 2018 18:35

    I agree with this post. To me this is very important - especially if they are now being charged. Is there a set date as to when secure backups will be a possibility? otherwise im going to have to take my business elsewhere!

    Some guy on another forum suggested http://ceano.colt.net/.. anyone here used it before!?

  • Ricky Hewitt commented
    September 11, 2018 18:35

    I must agree with this. I'm currently paying you guys for backups -- but if it isn't a daily schedule then I'm not sure if it is worth paying for. Please put this on the TODO.

  • Jonathan Bull commented
    September 11, 2018 18:35

    Please!

  • Eugene ElJefe Cook commented
    September 11, 2018 18:35

    Yes! Yes! Yes! Right now, even the 3 day backup window seems to rarely get met. Each of my nodes has at one point or another gone a week or more without backups, seemingly without DO noticing it, which is troubling as hell.

  • Travis commented
    September 11, 2018 18:35

    Please update the status of this. It's very important to know when a backup will take place. In an age where using a CMS is the norm, a back up "every few days" is bad news since you can loose a lot of data. Nightly backups should be the norm, especially when paid.

    Please update so i know if I need to use a different service for backups.

  • Adrian commented
    September 11, 2018 18:35

    It's odd because according to your features page (https://www.digitalocean.com/features), the "Full Backups and Snapshots" feature lets you "Automatically set your server to backup every night." Is the control panel setting for this somewhat deceiving, in the sense that although you can set it to backup every night it does not actually do so? Or is this an error on your features page?

  • Quist commented
    September 11, 2018 18:35

    Are backups indeed in the period once per 24 hours to 72 hours? Or has the upper limit slipped to a larger number?

  • Anonymous commented
    September 11, 2018 18:35

    Last comment was back in May has there been any change?
    This was a very disappointing change. Random backups is pretty useless in a lot of cases. Seems silly that when they were free they were nightly now that we have to pay they are anywhere from 3-5 days.

    Thanks

  • woblit commented
    September 11, 2018 18:35

    I agree. This is important to me - especially if they are now being charged. Is there an ETA on when secure backups will be a possibility?

  • Rob Sandbach commented
    September 11, 2018 18:35

    Great news Moisey. Any word on this?

    Irregular backups is my only complaint about the service!

  • Sam commented
    September 11, 2018 18:35

    Hi, now that DO is going to charge for backups, will any changes be made to the backup "every few days" policy? Frankly, it doesn't inspire much confidence in the backup system if I don't even know exactly when the backups will occur. I greatly prefer Linode's multiple backup slots per day method.

  • Moisey Uretsky commented
    September 11, 2018 18:35

    Absolutely, we're going to be doing quite a bit of refactoring of that code in the coming couple of weeks and working out a few bugs to improve the reliability of backups.