DO Ideas 2

Allow DO customers the ability to (1) search forum content & (2) subscribe to threads of interest

I'm often confronted with technical questions that have probably been asked & answered, already, on the forums. Frustratingly, there's not an efficient way to search through the forum content/ archives.

Equally annoying is posting a question in the forums, but not receiving any sort of notification if or when someone posts a response. There's been a couple of times where I've posed a question in the forum and ended up losing track of it (b/c I also posted a few other questions around the same time), only to stumble across it a week later and realizing that someone has been waiting several days now for me to respond to a request for additional detail or clarification.

  • Pablo
  • Sep 11 2018
  • Shipped
  • Sep 11, 2018

    Admin Response

    With the new update to the community platform everyone can now subscribe to threads of interest and receive notifications on comments and answers. We're also constantly fine tuning the search to further improve it so it's much easier to use. Thanks, Moisey
  • Attach files
  • Jakeb commented
    September 11, 2018 18:27

    Additionally, it would be nice to be able to upvote useful comments. Many times, there are comments which merely say "Thank you." These 'thank you' comments are hindrance to finding useful information.

  • Pablo commented
    September 11, 2018 18:27

    LinkedIn and (I believe) allow a person to edit their post within the first 15 minutes of it being published.

  • Moisey Uretsky commented
    September 11, 2018 18:27

    Hi Pablo,

    There is quite a bit of work that we need to do on the community and we have some big plans for it.

    We are actively hiring more developers and would like to devote some dedicated resources to this project to include the features you mentioned as well as many more.

    Also more tightly integrate it into the Control Panel, just dealing with a few items that are related to the core product first.