DO Ideas 2

alert negative balance

email user when running out of credits (or entering negative balance)

  • Sergi
  • Sep 11 2018
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  • Sergi commented
    September 11, 2018 18:23

    ok, understood now, thanx.
    but how long do you keep the instance alive with credit gone before killing it? i wouldn't like to miss a credit renewal and lose my stuff because i'm away from a computer.

  • Moisey Uretsky commented
    September 11, 2018 18:23

    The email is sent when the credit is gone, not before.

    Thanks

  • Sergi commented
    September 11, 2018 18:23

    if this exists then either i'm not using it properly or it's not working.
    which is the threshold used to alert via email when renew time or balance is going to be negative? my email was received when it was already negative.
    thanx

  • Moisey Uretsky commented
    September 11, 2018 18:23

    This already exists if you aren't receiving a notification when you encounter a balance and you pay via paypal please open a ticket.

    Thanks!