DO Ideas 2

clarify the policy for maintaining vm's when paypal credit runs out

how long are vm's kept alive when the prepaid credit runs out? We don't want to risk losing a VM because we missed a timely payment, and using a credit card is not an option for us.

Is there any reminder for the monthly payment?


  • Peter
  • Sep 11 2018
  • Shipped
  • Sep 11, 2018

    Admin Response

    Hi Peter, We recently launched a billing alert feature which can email you whenever your monthly usage exceeds an amount that you set: This along with emails that we send when there is no longer any credit on your account if you are using Paypal should keep you well informed of your balance and usage. Thanks, Moisey
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  • Sebastiaan van Stijn commented
    September 11, 2018 18:22

    Ran out of votes, but would be very welcome. I was wondering the same; what will happen with my droplets, snapshots and backups if my credits run out?

  • Mircea commented
    September 11, 2018 18:22

    This would be nice. It's confusing right now.