I heard a lot of great things about Digital Ocean, but unfortunately my experience with them isn't so great.
I signed up and inquried about their cloud servers. There support was fast (~5 mins).
I later inquired about where to enter a coupon code that I've received. There support was slow (~2 hrs). In my opinion, they don't give coupon related questions as much attention as sales related questions.
I was later told to enter my billing information first, and then the coupon code would appear. I did it and nope, it still didn't appear. I even added $5 onto my account and still nope, it didn't appear. I then inquired about their coupon code form and was told that it has been disabled "due to a massive influx of abuse."
At this point, I was like ehhh. I decided to create my first droplet and damn did it take longer than 55 seconds.
I requested support and received this, "There is currently a slight backlog on the scheduler, which is slowing down event processing. Which is why the event hasn't processed as quickly as usual.
We are clearing out the backend scheduler and soon as that is finished all event processing will return to normal including the events that were queued into the scheduler."
Epic right? Why me and why today? After some time, my droplet finally appeared and man was it slow. I thought something was wrong, so I recreated my droplet. My new droplet was much faster, but the IP changed. Earlier when I inquired about their cloud servers, I was told, "When you delete a droplet it's IP is reserved for a short time (15 minutes to 1 hour)," but my new droplet had a new IP.
Overall, I had a horrible experience with Digital Ocean. I don't think I'll be referring them anytime soon. =/