DO Ideas 2

Currency options

I think it'd be great if I could view droplet prices, credit, cost and PayPal options in my primary currency. Maybe have a few major currencies at least, USD, GBP, EUR etc.

PayPal converts costs on checkout when adding credit etc. but for billing purposes this would be much appreciated.

  • Joshua McEwen
  • Sep 11 2018
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  • Cüneyt ÇALIŞKAN commented
    September 11, 2018 18:06

    I am paying currency conversion fees because the billing is done in USD and my credit card is in EUR. I am already sick of paying fees to banks and this encourages them to earn more money out of my labor. I am about to start a business and with current billing scheme I am afraid I am going to change my cloud provider.

  • Daniel Harris commented
    September 11, 2018 18:06

    I want to be able to pay in GBP!

  • Ted Wood commented
    September 11, 2018 18:06

    Digital Ocean is an amazing service that I use for 80% of my hosting, but the billing is the biggest weakness of this service. I have no idea how much that I actually need to pay in CAD.

    I have a prepaid credit card on file and only load money onto it when needed, and without knowing exactly how much I own (in CAD) to Digital Ocean, this makes it difficult to pay my balance.

    And with PayPal, I need to choose between $100 or $250 credit amounts. That's a huge jump if I only owe $105, for example.

    Please make this easier by showing the balance owing in the customer's own currency, even if it's an estimate and you still bill in USD.

  • Mhaddy commented
    September 11, 2018 18:06

    Agreed, as a Canadian I would love to pay in CAD.

  • Michael Hohl commented
    September 11, 2018 18:06

    You already provide data centers all over the world which is quite nice. However to better compete with other local data center providers it would be nice to receive invoices and payments in Euros with proper VAT on it.

  • Julian commented
    September 11, 2018 18:06

    Hi Moisey,

    Your statement assumes you're charging 5Eu and £5 rather than a lower figure in those currencies to reflect the exchange rates which is a bit of a silly statement. Even if the exchange rates themselves looked poor to reflect your additional costs it should actually work out beneficial for your customers as many UK banks charge fees for foreign transactions. This is a real consideration for me and will see me switch to another provider shortly. Your ability to take payments in these currencies will take away a lot of pain for a lot of customers.

    Julian.

  • Moisey Uretsky commented
    September 11, 2018 18:06

    Hi Ross,

    Thanks for the feedback, but if you look at it we are taking on the conversion fees ourselves by charging in US dollars so you shouldn't really see that on your statement. Also this is actually in your favor since 5Eu and 5 pounds are both much greater than $5. So if we changed to international currencies in other regions you would actually end up paying more. =]

  • Ross commented
    September 11, 2018 18:06

    As an international hosting company and with a number of users in the EU and UK I would suggest you allow payment in other countries such as GBP and EUR to avoid the high transaction fees associated with USD outside the US.

    Why offer hosting in Europe and make us pay in dollars ?

  • Moisey Uretsky commented
    September 11, 2018 18:06

    All prices are currently in US($) including for our AMS services.

    In the future as more geographic locations open up we may need to switch the pricing for the geographic location to the local currency because of cost and pricing differences.

    But right now since everything goes through credit card you can use an international card so if you live in the EuroZone or have Pounds either way it will get converted to US($) and charged accordingly.

  • Anonymous commented
    September 11, 2018 18:06

    Please offer £ or Euro