DO Ideas 2

Update the Credit Card entry section

When I have to update credit card details I can't see any option to just change the CVV and expiry. When I 'add' a new card as the update, with the same details, but revised CVV and expiry, I can't tell which one to delete because there are no differentiating details.

  • Anonymous
  • Sep 11 2018
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  • John commented
    September 11, 2018 17:40

    I just tried to edit my card to change the expiration and couldn't. So I added a new card with the new expiration date. When it asked me to name it, I apparently used the same card name, which means I can't distinguish between the card I just added and the card I was trying to replace, so there's a 50% chance I'll get a nastygram on the next due date complaining my card didn't work again.

  • Reid Bradley commented
    September 11, 2018 17:40

    I am experiencing the same issue. Added new card with updated exp date, and deleted what I thought was the old version (couldn't tell because names were exact same). Fingers crossed that I have a valid card on file.

  • Guillaume commented
    September 11, 2018 17:40

    At least show the expiration date, or just the year, to see which one to delete when updating information

  • Steve commented
    September 11, 2018 17:40

    I move a lot.

    Please add support to either a) add duplicate cards if the address fields are different or b) edit address information related to a card.

    But of course you won't. Look how old this is. The only reason I am still here is because I'm too lazy to go somewhere else. But I guess this weekend is as good a time as any.

  • Peter N Lewis commented
    September 11, 2018 17:40

    Also, when I first entered my new card, it failed (not activated), and so I tried again but I'd changed the nickname to the name on the card in case that was required, and not I can't change the nickname of the card without adding it again and then deleting the old one which is a bit silly.

  • Peter N Lewis commented
    September 11, 2018 17:41

    Ahh, bloody hell, its up the top right, instead of where I expect to see it, in the section marked Credit Cards!

  • Anonymous commented
    September 11, 2018 17:41

    This is really frustrating!!

  • Karl commented
    September 11, 2018 17:41

    I got emails asking for the new security code and expiration date, but the web-form has no way to update these things. When I went to remove and re-add the card, a red warning cautioned me away from deleting my only payment plan. It might deactivate my droplets.
    So instead I added the second card; and now there's two identical entries on the user_payment_profiles page. No way to see which one is the older to delete. If you look at the HTML source though, each credit card entry is tied to a "form action=user_payment_profiles/####" and you can guess the lower ID number is your old expiring card. It happened to be the first for me, but I won't know which until they try to re-charge my bill.

  • Slava K. commented
    September 11, 2018 17:41

    I had to update expiration date and CSC for my credit card. There is no way to edit payment info, I can only add and then delete old info. When I added new credit card, both entries look exactly the same, but I have to make a choice which one to delete. I deleted one entry, but there is no way for me to know if I deleted the old or the new one. Hope I deleted the old one and hope you'll be able to add another identifier to visible billing settings (expiration date?) so this problem goes away.

  • Daniel Sage commented
    September 11, 2018 17:41

    I agree. I had to do the same thing, though I had another card I could swap the original with temporarily.