DO Ideas 2

Enable image transfer from Singapore to other data centres!

Currently, singapore data centre cannot transfer image to other data centres. We need this data centre has the same functionality as other data centres, not a compromised one.

  • Jimmy Li
  • Sep 11 2018
  • Shipped
  • Sep 11, 2018

    Admin Response

    Sorry for the delay in this, but we have removed this limitation and it is now possible to transfer images from any region to any region.
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  • Cloud Administrator commented
    September 11, 2018 17:39

    I got the error message "At this time transferring from this region is not supported" when trying to transfer droplet snapshot from data center Singapore 1 to New York 2. Support Tyler then respond to my request with ticket# 314460 that this is due to the difference in snapshot formats between Singapore 1 data center and the rest of the world (in the previous datacenters, DigitalOcean have used LVM and QCOW for filesystem formats while with the Singapore datacenter they are using a RAW filesystem format).
    Please enable this feature ASAP for image from Singapore 1 data center as well because one of the advantages of using DigitalOcean is because you have many data centers in different regions.
    Thank you.

  • Mark Mennell commented
    September 11, 2018 17:39

    Currently getting: "At this time transferring from this region is not supported ", when attempting to transfer snapshot from SG to NY. But this thread suggests it should work? See ticket #266074.

    When can I transfer from SG?

  • Николай Баск-в commented
    September 11, 2018 17:39

    Excuse me, how can a snapshot be taken from SG location?

  • GonJay commented
    September 11, 2018 17:39

    Same alert with me

  • Kevin Chen commented
    September 11, 2018 17:39

    Are you talking about snapshots? They can be transferred…