DO Ideas 2

Allow users to cancel actions like snapshots and droplet creation

Creation of cancel button command, to delayed or not response actions in the server.

  • Anonymous
  • Sep 11 2018
  • Attach files
  • Vasily commented
    September 11, 2018 17:34

    Please add this feature

  • Vasily commented
    September 11, 2018 17:34

    add this feature

  • OKsand commented
    September 11, 2018 17:34

    Please add this feature.

  • Jp commented
    September 11, 2018 17:34

    add this feature!

  • Anonymous commented
    September 11, 2018 17:34

    Add this feature

  • Anonymous commented
    September 11, 2018 17:34

    this feature is needed!!

  • Anonymous commented
    September 11, 2018 17:34

    Need this feature to be on

  • Bip commented
    September 11, 2018 17:34

    please get this option for us. no phone support and we log support ticket, comes back reply after 24 hours..

  • Thomas Gatt commented
    September 11, 2018 17:34

    Mine is also stuck in a snapshot!! Can't do anything at all - please give us control over this - at least a way to cancel irt !

  • Bakyt commented
    September 11, 2018 17:34

    pls, just do it

  • Anonymous commented
    September 11, 2018 17:34

    accidentally pressed to snapshot button (actually my cat pressed XD )

  • Keith commented
    September 11, 2018 17:34

    stuck in snapshot... finally turned off and now I'm stuck off :(

  • Jamie McLachlan commented
    September 11, 2018 17:34

    Please make this a feature ASAP

  • Anonymous commented
    September 11, 2018 17:34

    this feature should be ADDED!

  • Anonymous commented
    September 11, 2018 17:34

    I turned off my machine (shutdown -h now) while a snapshot was in progress (unaware of this) and now the machine is off, snapshot stuck and now I can't cancel snapshot nor can I turn on the VM....
    This is high time the cancel snpashot feature worked....

  • Jesper commented
    September 11, 2018 17:34

    Why is this STILL not implemented?

  • Lee Harris commented
    September 11, 2018 17:34

    I cannot believe a company this large has such an unreliable and terrible snapshot system. Until now I had no idea.

    This is literally going to cause us to abandon your entire platform as we can't have reliable backups before migrations. You're going to lose real revenue here.

  • Dmytro Volkov commented
    September 11, 2018 17:34

    Dear DigitalOcean, I do not ask you take snapshot faster. I just ask you to let me control this process. I need to cancel snapshot creation process. Otherwise I am totally blocked and I cannot do anything with my droplet while snapshot is creating.

    It is very critical and should be implemented ASAP. I cannot believe that such feature request was created at 2012 and now is 2017 and it is still not implemented. FIVE YEARS?

  • Andrew Davis commented
    September 11, 2018 17:34

    This needs to be implemented NOW. My snapshot is stuck just like EVERYONE else. WTF

  • JF commented
    September 11, 2018 17:34

    Please add this! Snapshots get stuck and the server is down for hours ... even with "LIVE" snapshots that get stuck and the server stops responding

  • Douglas Barnes commented
    September 11, 2018 17:34

    Just do it.

  • Owen Valentine commented
    September 11, 2018 17:34

    Sounds good to me. Mostly just for 'whoops I forgot one thing' snapshots.

  • R. Douglas Barbieri commented
    September 11, 2018 17:34

    Definitely. We need a way to stop an unwanted snapshot process, at the very least. Always allow the user to stop an unwanted process, particularly if it is really long!

  • Anonymous commented
    September 11, 2018 17:34

    This is the worst Digital Ocean feature. We need a way to cancel snapshots when they fail.

  • Anonymous commented
    September 11, 2018 17:34

    This would be useful. Or at the very least it would be great to have some kind of confirmation where user is made aware that taking snapshots could take a while. I made the mistake of not powering off the machine before taking a snapshot so now I need to do it again.

  • Josh commented
    September 11, 2018 17:34

    I love everything, I mean everything about DigitalOcean, except this one. Had my first encounter with a frozen snapshot process on one of my servers. And just realized that there is no way to kill it. Not good!

  • KnowledgePower Marketing commented
    September 11, 2018 17:34

    Agree and associated with cancelling snapshot requests would be more useful feedback from the dashboard, e.g. estimated time left, any error messages if it gets stuck. At the moment you have a wordless progress bar which doesn't really tell you anything, and there is actually no official way to know if it is stuck or failing apart from that it doesn't come back after a time you subjectively decide seems too long.

  • James commented
    September 11, 2018 17:34

    Why is this still not done? DO is broken and the snapshot gets stuck and then you cant even cancel?? really fix it asap

  • Anonymous commented
    September 11, 2018 17:34

    agree!!!!!

  • Kasun Vidanapathirana commented
    September 11, 2018 17:34

    It would be great to have a feature to cancel a droplet create in the middle of the event process in case if a user changed his mind. I mainly got this idea because of the issue that DigitalOcean had few minutes ago with slow event processing, but the same could be used in a normal day.

  • Marek Szewczyk commented
    September 11, 2018 17:34

    Suggestion opened 3 years ago... no comment. And yes, mine snapshot creation stuck on processing too.

  • givanse commented
    September 11, 2018 17:34

    At the very least inform us that once the process is started you CANT stop it.

  • Anonymous commented
    September 11, 2018 17:34

    yes please

  • Anonymous commented
    September 11, 2018 17:34

    yes, please allow user to cancel it.
    my data is 60GB, its taking too much

  • Kai commented
    September 11, 2018 17:34

    Part of this rolls back to the ability to run snapshots online. I know that would solve 90% of my issues, but cancel would still be a good option.

  • Anonymous commented
    September 11, 2018 17:34

    i agree please :)

  • Peter Isburgh commented
    September 11, 2018 17:34

    Agree there must be a way for customer to decide when the window for a snapshot is over, since the machine is offline. Can't hold the domain hostage. Not sure if the progress bar is accurate either. Look forward to Singapore-like solution with online snapshots of a mirror. Thanks!

  • Tobias Eigen commented
    September 11, 2018 17:34

    I'd also like to be able to know more about what is happening when a snapshot is being created and cancel it if it's taking too long. Still waiting after 20 minutes.

  • Anonymous commented
    September 11, 2018 17:34

    yes, I am also facing the same snapshot stuck problem. Please add the cancel option.

  • haim ari commented
    September 11, 2018 17:34

    snapshot is already running for 8 Min... knowing when it's going to end or being able to cancel it
    would help

  • Anonymous commented
    September 11, 2018 17:34

    For example, I pressed to take a snapshot with the server off and it got held in the processing status....

  • Anonymous commented
    September 11, 2018 17:34

    Creating a snapshot went from 3 minutes to....I have no idea as it is still running after 15 minutes. I only changed 3 config lines.....As the droplet is a very heavy used redirector, such long downtime is really bad. What makes it take this long?

    Glad I found out pre-production :)

  • Sean Kennedy commented
    September 11, 2018 17:34

    Just chiming in; definitely would love to see some sort of timer indicating how long the snapshot process is going to take with the option to cancel it.

  • Chris. commented
    September 11, 2018 17:34

    I came here as it was Processing... longer than a previous snapshot tool. I assume this is due to some queue on your backend. Maybe you could indicate to the user how big the queue is if this is the reason. I would rather know its being stalled because of your system load rather than what seems like an inconstant failure of some kind. Anyways, snapshots are a awesome feature :)

  • Moisey Uretsky commented
    September 11, 2018 17:34

    Going to look into that and see if we can provide a way to get events cancelled before they start processing.

  • Moisey Uretsky commented
    September 11, 2018 17:34

    Interesting suggestion, definitely something we are going to look into.

    Thanks!