DO Ideas 2

We were unable to add your payment method - please try again.

Hi, I can not add a new payment method to change the credit card.
I pulled the following error:
We were unable to add your payment method - please try again.

  • Anonymous
  • Sep 11 2018
  • Will not implement
  • Sep 11, 2018

    Admin Response

    Hi! I'm sorry to hear you're having issues adding a credit card. To properly get to the bottom of your issue we'd need some details, and this is a public forum. Could you please open a support ticket so the team can take a closer look: https://cloud.digitalocean.com/support Thanks!
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  • Anonymous commented
    September 11, 2018 17:25

    The problem seems to be that the expiration date is 2017.
    It is with a Visa card.
    Please any help, because I want to change configured Mastercard and VISA.

    regards,
    Luis