I really appreciate how you guys have the console access thing in the Digital Ocean website. I used to use AWS, and I remember once I messed up an /etc/fstab entry. I could see in the logs, it said "Press any key to continue"... Had to launch a new one. Same thing with an iptables rule. I've been really really happy with the customer service etc.
My only suggestion is, you should open a data centre in Australia! The only thing that keeps me from going full DigitalOcean and waving goodbye to AWS is the 200ms lag.