DO Ideas 2

Treat your support seriously...I've not received a response in several days-with multiple tickets.

I'm a paying customer trying to receive support. None of my emails have been answered through the ticket system.

  • Keith Lee
  • Sep 11 2018
  • Will not implement
  • Sep 11, 2018

    Admin Response

    Hi Keith, I see multiple replies to emails from you that you have not responded to. Could you please make sure to check your spam filters? We need to know the e-mail address associated with the DigitalOcean account in question. Please reply to the e-mail with contact@digitalocean.com and the team will be happy to help! If you continue to have issues receiving email, you can open a ticket with our support team directly in the control panel: https://cloud.digitalocean.com/support/tickets/new Thanks.
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